Shipping & Delivery | Terms, costs & tracking

 

When will I receive my products?

All our articles are dispatched during the 24-48 hours following the order. The estimated delivery varies depending on the country the items are sent to. Please have a look at the estimated delivery times for each country:

COUNTRY/REGION DAYS
UNITED KINGDOM Delivery: 4-6 working days. Delivery times can be longer than usual due to Brexit.
SPAIN Delivery: 3-5 working days
FRANCE, GERMANY, IRELAND, SWITZERLAND, CZECH REPUBLIC, FINLAND, DENMARK, CYPRUS Delivery: 4-6 working days
EUROPE (other) Delivery: 5-8 working days
AUSTRALIA, NEW ZEALAND, THAILAND, INDIA, JAPAN Delivery: 4-6 working days

How much are the shipping & handling rates? 

Unless specifically specified*, shipping rates depend on the country and shipment method:

Shipping costs for all countries.

COUNTRY SHIPPING COST FREE SHIPPING
UNITED KINGDOM Price: £3 From £20
SPAIN Price: 1,95€ From 19,90€
FRANCE Price: 2,95€ From 19,90€
GERMANY Price: 3,95€ From 19,90€
ITALY Price: 2,95€ From 32€
PORTUGAL Price: 4,95€ From 24€

 

 

Shipping costs for all countries:

Which countries does BUFF® ship to?

We ship our products to:

  • Europe: Spain (excl. Canary Islands), France, Germany, Switzerland, Norway, Andorra, Italy, Portugal, UK, Italy, Belgium, Netherlands, Austria, Sweden, Finland, Denmark, Luxembourg, Greece, Slovakia, Estonia, Romania, Slovenia, Croatia, Bulgaria, Hungary, Cyprus, Malta, Latvia, Lithuania, Czech Republic, Ireland, Poland, Malta, Turkey.
  • Asia: India, Thailand, Japan, Malaysia, Singapore, China, South Korea, Taiwan.
  • Oceania: Australia, New Zealand.
  • America: USA, Canada.
  • Latin America: Colombia, Argentina, Chile, Mexico
  • Africa: South Africa

Which company will handle the shipment?

We use different service providers depending on the country we are shipping to. However, we inform you that we do not deliver to Pack Stations.

Can I track my orders?

Once you place an order, you will be able to track the shipment status on real time. The tracking system varies depending on the country and specific courier.

What can I do if my package doesn’t arrive on time?

We try our best to deliver always on the estimated times. If for any reason, there was a problem with your shipment please get in touch with us.

Do you still have questions? You can find more information on shipments & handling in our Terms & Conditions.

Shipping costs

Cost by country/region:

COUNTRY SHIPPING COST FREE SHIPPING FROM
ANDORRA 9,95€ FREE from 59€
ARGENTINA 664ARS FREE from 6414ARS 
AUSTRALIA 17AUD FREE from 89AUD
AUSTRIA 3,95€ FREE from 24€
BELGIUM 3,95€ FREE from 24€
BULGARIA 11BGN FREE from 62BGN
CHILE 8,202CLP FREE from 52097CLP 
COLOMBIA 39,322COP FREE from 259777COP 
CROATIA 39HRK FREE from 230HRK
CYPRUS 6,95€ FREE from 50€
CZECH REPUBLIC 133CZK FREE from 821CZK
DENMARK 29DKK FREE from 239DKK
ESTONIA 4,95€ FREE from 33€
FINLAND 4,95€ FREE from 31€
FRANCE 2,95€ FREE from 19,90€
GERMANY 3,95€ FREE from 19,90€
GREECE 4,95€ FREE from 31€
HONG KONG 91HKD FREE from 552HKD 
HUNGARY 1,692HUF FREE from 10887HUF
INDIA 814INR FREE from 4102INR
IRELAND 4,95€ FREE from 32€
ITALY 2,95€ FREE from 32€
JAPAN 1,234JPY FREE from 6321JPY
LATVIA 4,95€ FREE from 32€
LUXEMBOURG 3,95€ FREE from 25€
MALAYSIA 49MYR FREE from 295MYR 
MALTA 6,95€ FREE from 41€
MEXICO 220MXN FREE from 1475MXN
NETHERLANDS 3,95€ FREE from 24€
NEW ZEALAND 19NZD FREE from 99NZD
NORWAY 103NOK FREE from 605NOK
POLAND 18PLN FREE from 104PLN
PORTUGAL 4,95€ FREE from 24€
ROMANIA 25RON FREE from 155RON
SINGAPOUR 16SGD FREE from 94SGD 
SLOVAKIA 4,95€ FREE from 29€
SLOVENIA 4,95€ FREE from 33€
SOUTH AFRICA 170ZAR FREE from 1062ZAR 
SOUTH KOREA 13,479KRW FREE from 80240KRW 
SPAIN 1,95€ FREE from 19,90€
SWEDEN 56SEK FREE from 312SEK
SWITZERLAND 12CHF FREE from 65CHF
TAIWAN 351TWD FREE from 2006TWD 
THAILAND 346THB FREE from 2013THB
TURKEY 67TRY FREE from 531TRY 
UNITED KINGDOM £3 FREE from £20

 


 

Contact us: we are here to help you!

The customer service agents at BUFF® will be happy to help you. You can reach our team by email or through our social networks (TwitterFacebook and Instagram). 

Telephone: We also provide customer service via phone: +34 93 805 48 61 (Mon-Fri, 9.00-14.00 CET). 

BUFF® tip: For inquiries about orders, please indicate your order number. We do our best to answer all inquiries within 24-48 hours.