Shipping & Delivery | Terms, costs & tracking

When will I receive my products?

All our articles are dispatched during the 24-48 hours following the order. The estimated delivery varies depending on the country the items are sent to. Please have a look at the estimated delivery times for each country:

COUNTRY/REGIONDAYS
UNITED KINGDOMDelivery: 4-6 working days
SPAINDelivery: 3-5 working days
FRANCE, GERMANY, IRELAND, SWITZERLAND, CZECH REPUBLIC, FINLAND, DENMARK, CYPRUSDelivery: 4-6 working days
EUROPE (other)Delivery: 5-8 working days
AUSTRALIA, NEW ZEALAND, THAILAND, INDIA, JAPANDelivery: 4-6 working days

How much are the shipping & handling rates? 

Unless specifically specified*, shipping rates depend on the country and shipment method:

Shipping costs for all countries.

COUNTRYSHIPPING COSTFREE SHIPPING
UNITED KINGDOMPrice: 1,95€From £17,90
SPAINPrice: 1,95€From 19,90€
FRANCEPrice: 2,95€From 19,90€
GERMANYPrice: 3,95€From 19,90€
ITALYPrice: 1,95€From 19,90€
PORTUGALPrice: 3,95€From 19,90€

 

Shipping costs for all countries:

Which countries does BUFF® ship to?

We ship our products to:

  • Europe: Spain (excl. Canary Islands), France, Germany, Switzerland, Norway, Andorra, Italy, Portugal, UK, Italy, Belgium, Netherlands, Austria, Sweden, Finland, Denmark, Luxemburg, Greece, Slovakia, Estonia, Romania, Slovenia, Croatia, Bulgaria, Hungary, Cyprus, Malta, Latvia, Lithuania, Czech Republic.
  • Asia: India, Thailand, Japan.
  • Oceania: Australia, New Zealand.
  • America: USA, Canada.

Which company will handle the shipment?

We use different service providers depending on the country we are shipping to. For deliveries to Spain, our dedicated courier is ASM  (http://es.asmred.com).

Can I track my orders?

Once you place an order, you will be able to track the shipment status on real time. The tracking system varies depending on the country and specific courier.

What can I do if my package doesn’t arrive on time?

We try our best to deliver always on the estimated times. If for any reason, there was a problem with your shipment please get in touch with us.

Do you still have questions? You can find more information on shipments & handling in our Terms & Conditions.

Shipping costs

Cost by country/region:

COUNTRYSHIPPING COSTFREE SHIPPING FROM
UNITED KINGDOM1,95€FREE from £17,90
SPAIN1,95€FREE 19,90€
FRANCE2,95€FREE 19,90€
GERMANY3,95€FREE 19,90€
ITALY1,95€FREE from 19,90€
ROMANIA1,95€FREE from 19,90€
HUNGARY1,95€FREE from 19,90€
CZECH REPUBLIC2,95€FREE from 19,90€
SLOVAKIA2,95€FREE from 19,90€
NORWAY9,95€FREE from 59€
DENMARK5,95€FREE from 59€
ESTONIA3,95€FREE from 49€
CYPRUS6,95€FREE from 49€
MALTA6,95€FREE Deliery from 49€
LATVIA4,95€FREE from 39€
ANDORRA9,95€FREE from 59€
POLAND2,95€FREE from 19,90€
FINLAND4,95€FREE from 39€
GREECE4,95€FREE from 39€
SLOVENIA3,95€FREE from 29€
NORWAY9,95€FREE from 59€
SWITZERLAND9,95€FREE from 59€
PORTUGAL3,95€FREE from 19,90€
NETHERLANDS3,95€FREE from 29€
BELGIUM3,95€FREE from 29€
IRELAND4,95€FREE from 39€
SWEDEN4,95€FREE from 39€
AUSTRIA2,95€FREE from 19,90€
SLOVAKIA2,95€FREE from 19,90€
BULGARIA2,95€FREE from 19,90€
CROATIA3,95€FREE from 19,90€
LUXEMBOURG4,95€FREE from 39€
JAPAN9,95€FREE from 39€
AUSTRALIA9,95€FREE from 59€
NEW ZEALAND9,95€FREE from 59€
INDIA9,95€FREE from 59€
THAILAND9,95€FREE from 59€

 


 

Contact us: we are here to help you!

The customer service agents at BUFF® will be happy to help you. You can reach our team by email, Live Chat or through our social networks (TwitterFacebook and Instagram). 

Telephone: We also provide customer service via phone: +34 93 805 48 61 (Mon-Fri, 9.00-14.00 CET). 

BUFF® tip: For inquiries about orders, please indicate your order number. We do our best to answer all inquiries within 24-48 hours.