Shipping & Delivery | Terms, costs & tracking

When will I receive my products?

All our articles are dispatched during the 24-48 hours following the order. The estimated delivery varies depending on the country the items are sent to. Please have a look at the estimated delivery times for each country:

COUNTRY/REGIONDAYS
UNITED KINGDOM Delivery: 4-6 working days
SPAIN Delivery: 3-5 working days
FRANCE, GERMANY, IRELAND, SWITZERLAND, CZECH REPUBLIC, FINLAND, DENMARK, CYPRUS Delivery: 4-6 working days
EUROPE (other) Delivery: 5-8 working days
AUSTRALIA, NEW ZEALAND, THAILAND, INDIA, JAPAN Delivery: 4-6 working days

How much are the shipping & handling rates? 

Unless specifically specified*, shipping rates depend on the country and shipment method:

Shipping costs for all countries.

COUNTRYSHIPPING COSTFREE SHIPPING
UNITED KINGDOM Price: £3 From £26
SPAIN Price: 1,95€ From 19,90€
FRANCE Price: 2,95€ From 19,90€
GERMANY Price: 3,95€ From 19,90€
ITALY Price: 2,95€ From 39€
PORTUGAL Price: 4,95€ From 29€

 

 

Shipping costs for all countries:

Which countries does BUFF® ship to?

We ship our products to:

  • Europe: Spain (excl. Canary Islands), France, Germany, Switzerland, Norway, Andorra, Italy, Portugal, UK, Italy, Belgium, Netherlands, Austria, Sweden, Finland, Denmark, Luxembourg, Greece, Slovakia, Estonia, Romania, Slovenia, Croatia, Bulgaria, Hungary, Cyprus, Malta, Latvia, Lithuania, Czech Republic, Ireland, Poland, Malta, Turkey.
  • Asia: India, Thailand, Japan, Malaysia, Singapore, China, South Korea, Taiwan.
  • Oceania: Australia, New Zealand.
  • America: USA, Canada.
  • Latin America: Colombia, Argentina, Chile, Mexico
  • Africa: South Africa

Which company will handle the shipment?

We use different service providers depending on the country we are shipping to. However, we inform you that we do not deliver to Pack Stations.

Can I track my orders?

Once you place an order, you will be able to track the shipment status on real time. The tracking system varies depending on the country and specific courier.

What can I do if my package doesn’t arrive on time?

We try our best to deliver always on the estimated times. If for any reason, there was a problem with your shipment please get in touch with us.

Do you still have questions? You can find more information on shipments & handling in our Terms & Conditions.

Shipping costs

Cost by country/region:

COUNTRYSHIPPING COSTFREE SHIPPING FROM
UNITED KINGDOM £3 FREE from £26
SPAIN 1,95€ FREE from 19,90€
FRANCE 2,95€ FREE from 19,90€
GERMANY 3,95€ FREE from 19,90€
ITALY 2,95€ FREE from 39€
ROMANIA 25RON FREE from 192RON
HUNGARY 1,692HUF FREE from 13,329HUF
CZECH REPUBLIC 133CZK FREE from 1,041CZK
SLOVAKIA 4,95€ FREE from 39€
NORWAY 103NOK FREE from 610NOK
DENMARK 29DKK FREE from 290DKK
ESTONIA 4,95€ FREE from 39€
CYPRUS 6,95€ FREE from 59€
MALTA 6,95€ FREE from 49€
LATVIA 4,95€ FREE from 39€
ANDORRA 9,95€ FREE from 59€
POLAND 18PLN FREE from 129PLN
FINLAND 4,95€ FREE from 39€
GREECE 4,95€ FREE from 39€
SLOVENIA 4,95€ FREE from 39€
NORWAY 9,95€ FREE from 59€
SWITZERLAND 12CHF FREE from 67CHF
PORTUGAL 4,95€ FREE from 29€
NETHERLANDS 3,95€ FREE from 29€
BELGIUM 3,95€ FREE from 29€
IRELAND 4,95€ FREE from 39€
SWEDEN 56SEK FREE from 437SEK
AUSTRIA 3,95€ FREE from 29€
SLOVAKIA 4,95€ FREE from 39€
BULGARIA 11BGN FREE from 79BGN
CROATIA 39HRK FREE from 300HRK
LUXEMBOURG 3,95€ FREE from 29€
JAPAN 1,234JPY FREE from 7,312JPY
AUSTRALIA 17AUD FREE from 100AUD
NEW ZEALAND 19NZD FREE from 108NZD
INDIA 814INR FREE from 4,823INR
THAILAND 346THB FREE from 2,048THB
COLOMBIA 39,322COP FREE from 233,165COP 
ARGENTINA 664ARS FREE from 3926ARS 
CHILE 8,202CLP FREE from 48,633CLP 
HONG KONG 91HKD FREE from 534HKD 
MALAYSIA 49MYR FREE from 285MYR 
MEXICO 220MXN FREE from 1,302MXN
SINGAPOUR 16SGD FREE from 93SGD 
SOUTH AFRICA 170ZAR FREE from 1005ZAR 
SOUTH KOREA 13,479KRW FREE from 79,923KRW 
TAIWAN 351TWD FREE from 2,081TWD 
TURKEY 67TRY FREE from 395TRY 

 


 

Contact us: we are here to help you!

The customer service agents at BUFF® will be happy to help you. You can reach our team by email or through our social networks (TwitterFacebook and Instagram). 

Telephone: We also provide customer service via phone: +34 93 805 48 61 (Mon-Fri, 9.00-14.00 CET). 

BUFF® tip: For inquiries about orders, please indicate your order number. We do our best to answer all inquiries within 24-48 hours.