OUR RESPONSE TO COVID-19

Our operations

At BUFF Canada Ltd. we believe the health and safety of our people and our communities are the most important responsibilities that we collectively carry. At this time, we are following the daily updates and recommendations from the province of Alberta and the Government of Canada. All of our office staff are working remotely.

Our warehouse in Canmore, Alberta is open with increased health and safety measures being taken. Orders are shipping daily from Monday to Friday, and we are be updating the website regularly to keep you informed about any changes in services.

We are currently receiving a higher than usual amount of orders. Our team is preparing the shipments as fast as possible, but due to increased safety measures we might not be able to ship all orders within one business day. We are shipping daily from Monday - Friday. Thank you for your understanding.

Important information from Canada Post (April 23, 2020): Canada Post is experiencing high volume due to increased online shopping activity in Canada plus has implemented safety measures to follow COVID-19 requirements. This has caused longer processing times and shipping delays. More information is available here: Official Updates by Canada Post

BUFF® products and COVID-19

We have been receiving many inquiries regarding whether our products are an alternative to medical facemasks. Our products have not been designed or certified as protection against viruses or diseases, so they are NOT suitable for preventing the spread of COVID-19 (SARS-CoV-2).

Although our multifunctional headwear products cover the entire front of the face (nose, mouth, chin, and neck), they are not scientifically proven to prevent you from contracting or passing a virus/disease/illness to someone else. In response to the most common questions and concerns regarding our product, please see the below statements:

  • BUFF® head and neckwear products are not intended to be used as medical-grade facemasks or effective to prevent disease, illness, or thespread of viruses.
  • BUFF® does not produce or claim to produce products that prevent disease, illness, or the spread of viruses.

To find out more information about our product certifications, please visit the Certified Quality section on our website. Please read and follow the updates published by the Government of Canada regarding non-medical masks or certified PPE.

Selfcare

In the past few weeks, the mental and physical benefits of staying active and spending time outdoors have become more apparent and important than ever before. Where allowed, we are encouraging our staff and BUFF® community to find ways to get out for a bit of fresh air or participate in at-home physical activity daily (at a safe social distance, in low-injury risk ways and only when healthy enough, of course!) to help keep our spirits high and our minds clear through this challenging time.

Bring The Outdoors In

Social-distancing doesn’t mean to disconnect. Follow us on Instagram and Facebook to stay connected to the BUFF Community, enjoy more outdoor moments inside and find inspiration for films, books, and much more.

Keep up to date

Please refer to official information provided by the Government of Canada to learn more about self-isolation, get the latest updates and access to services here: ENGLISH | FRANÇAIS

Chez BUFF®, nous offrons une large gamme de produits conçus pour différentes situations, soit pour l’utilisation sportive, quotidienne ou professionnelle. Nous utilisons les meilleures matières et les techniques les plus avancées pour adapter nos produits à différents usages et situations, ainsi que pour rester protéger du froid, du vent, du soleil, du feu et des autres facteurs naturels.

Dans ces différentes gammes, nous garantissons des protections mentionnées dans les certifications de qualité des produits et, en aucun cas, ces produits ont été conçus ou certifiés pour nous protéger contre les virus ou maladies, donc ils ne sont pas appropriés pour éviter la contagion du coronavirus SARS-CoV-2 (Covid-19).

Toutes informations sur nos certifications sont disponibles sur notre site web, dans la section Qualité et certifications. Pour les produits d’usage professionnel, veuillez consulter les documents de la Déclarations UE de Conformité.